Operations Manager

The Golden LEAF Foundation seeks a motivated, detail-oriented, quick learner to join the team at Golden LEAF to serve as Operations Manager. 

About Golden LEAF
The Golden LEAF Foundation was established in 1999 to administer a portion of the tobacco settlement agreement monies and award funds to support projects in North Carolina’s rural and economically distressed communities. For almost 20 years, the nonprofit has partnered with state and local governments and other foundations to build economic opportunity across North Carolina through leadership in grantmaking, collaboration, innovation, and stewardship as an independent and perpetual foundation.

The Golden LEAF Foundation, governed by a board of directors appointed by leaders of North Carolina’s legislative and executive branches, has focused on critical issues facing rural communities including bringing jobs and building industry by providing resources to communities, awarding scholarships to rural students and administering the state’s relief efforts following natural disasters.

Primary Functions
The Operations Manager reports directly to the President/CEO and is responsible for managing daily operations, facility maintenance and information technology. The Administrative Assistant for Operations reports to this position. 

Operations and Facility Maintenance

  • Manage day-to-day operations to ensure Golden LEAF’s systems support the staff’s work seamlessly, effectively, and efficiently. Serve as a point of contact for various technological, administrative and environmental providers with support from the Administrative Assistant for Operations
  • Supervise Administrative Assistant for Operations to support management of day-to-day operations
  • Oversee facilities planning, maintenance, and construction/renovation
  • Procure, negotiate and serve as contract manager for operations-related vendors
  • Monitor and plan operating expenses (in coordination with the Controller) to ensure operating expenditures remain within budget
  • Develop and manage implementation of record retention procedures

Information Technology

  • Work with a technology provider for maintaining and upgrading Golden LEAF’s IT infrastructure, user hardware, and software applications
  • Maintain Golden LEAF’s communications systems
    • Fixed phone system (office landlines)
    • Mobile phone services
  • Evaluate and recommend technology and information systems improvements including computer applications, hardware and conferencing platforms related to essential functions of Golden LEAF
  • Coordinate system security, backup, and recovery of computer files
  • Daily monitoring of backup reports, spam reports, and other updates from the technology provider 

Preferred Attributes

  • Must be self-motivated, results-driven and possess strong leadership skills to manage and improve the efficiency of the Foundation’s operations
  • Demonstrate a high standard of excellence, accuracy and consistency, personal integrity, and accountability
  • Possess strong analytical and strategic thinking skills
  • Ability to effectively multi-task and establish priorities under deadlines is essential
  • Must demonstrate the capacity to handle competing external and internal deadlines in a fast-paced environment
  • Ability and temperament to pivot priorities on short notice is essential
  • Familiarity with rural North Carolina and attraction to the mission of the Golden LEAF Foundation is highly desired

Preferred Qualifications

  • At least three years of progressively responsible duties in operations management; supervisory experience is a plus
  • Demonstrated proficiency in use of common software programs including Microsoft Outlook, Word, Excel along with experience with IT operations

This position will be based at the Golden LEAF offices at 301 N. Winstead Avenue in Rocky Mount, NC. This position is expected to work from the office.

Compensation and Benefits
Operations Manager position is a full-time, professional position with compensation and benefits commensurate with responsibilities and experience. This position has an anticipated hiring range of $70,000 – $80,000, depending on qualifications and experience. 

Golden LEAF provides the following benefits to employees:

  • Golden LEAF paid contributions to a retirement plan at the rate of ten percent (10%) of base salary with no required contribution by the employee.
  • Enrollment in Golden LEAF’s medical insurance plan for the employee and dependents. The plan pays a benefit of 90% of medical costs once the deductible has been met. Golden LEAF contributes to a Health Savings Account (HSA) in the employee’s name to help offset the cost of the deductible. Golden LEAF pays all medical plan premiums, provided that premiums plus HSA contribution total less than $21,000.
  • Enrollment in Golden LEAF’s dental plan for the employee and dependents, maximum benefits are $1,000 per person in the plan year.
  • Enrollment in a long-term disability insurance plan and a life insurance plan.
  • Annual leave and sick leave. Golden LEAF has 12 official holidays per year.

Applications will be reviewed and interviews will be conducted on a rolling basis.

Golden LEAF will conduct a criminal background check and may conduct additional background checks and drug tests of applicants as a condition of employment.

How to Apply
Questions about this position can be directed to Kasey Ginsberg, Vice President/Chief of Staff by email: kginsberg@goldenleaf.org. Applications must be submitted using the form below. 

Completion of all fields in the form below is required for submission. 

A confirmation message will appear following a successful submission. If you have any questions or experience technical difficulties, please contact Kasey Ginsberg at kginsberg@goldenleaf.org.

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